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  • Current Specials

    $50 Intro Facial & $50 EveryDay Glam Makeup Application

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  • Book Appointment

    To ensure each of our customers receive adequate time for their service we book by appointment only.

  • Spa Etiquette & Policies

    We want you to have a truly exceptional spa experience every single time you visit Keta Valte Beauty. To ensure this, don’t be afraid to ask questions, especially those that may affect your time spent here.

    If we haven’t answered your question below, please call us directly at 281-766-4569 or email info@ketavalte.com

     

    Before You Even Get There

    Reservations

    To hold a reservation, you must pay a non-refundable deposit of 35% of full cost of service.

    Cancellations

    Life can be busy and full of the unexpected, so if you must cancel your treatment, be sure to give us 24-hour notice. Otherwise you will be charged the full treatment price.

     

    Spa Guest Under the Age of 18

    In order to ensure a safe, relaxing environment for all of our guests, we ask that our clients abide by the following policies:

    Skin Care: Teenagers between the ages of 12 to 17 may receive facial services and/or facial and arm waxing. Underage clients may not receive waxing services below the waist.

    We ask all of our clients:

    • For the safety and comfort of our guests and staff: babies, toddlers, and children are not permitted to accompany an adult during service. We are happy to reschedule your reservation to a date and time that childcare is secured.
    • Children ages 17 and under must have a parent or guardian in the spa throughout the duration of their treatment. The client and the parent/guardian must also provide written consent before any services commence.
    • All guests must keep all conversations to a whisper, as not to disrupt our other clients.
    • Keta Valte Beauty reserves the right to terminate any service at any point if we feel a customer is disrupted or disrespectful.

    Gratuity Policy

    As a Spa Guest, we know you want to show appreciation for the quality service provided by Keta Valte Beauty practitioners. Gratuities at Keta Valte Beauty average between 18 and 22 percent of the treatment price, but we always respect your tipping decisions. You may give your practitioner a tip in cash or by Venmo or Paypal at check out.

     

    Return and Refund Policy

    Keta Valte Beauty accepts credit card (for additional fee), Venmo / Paypal, and cash payments. Keta Valte Beauty does not accept personal checks.

    Services: If you are not completely satisfied with your service, please contact us to discuss your experience at info@ketavalte.com.

    Products: Product purchases are non-refundable due to sanitation purposes.

     

    Intake Forms

    To ensure you receive the full allotted time for your service, we encourage you to arrive 15 minutes early. Upon each visit, you will need to complete and sign the appropriate form(s) before we can commence your services.

     

    Early bird gets the worm

    Please arrive 15 minutes before your appointment. Arriving early allows you fill out paperwork and change into a robe and slippers provided prior to your treatment. Arriving late cheats you out of valuable treatment time. If you arrive late, your treatment will still end on time in consideration of the next client.

    Arrival / Getting There

     

    If I’m late, what happens? Do you cancel my appointment?

    Due to strict scheduling if you arrive 15 minutes late you would be required to reschedule your service for a later date and time.

    You’re Here, Now What

    What do I wear?

    Clients who have reserved a facial, or body treatment will receive a small storage container, robe and slippers when they arrive at Keta Valte Beauty.

    As you change into your robe, dress to your comfort level. During a skincare treatment, our therapist drape you to protect your privacy.

     

    Cell Phones and Laptops

    Keta Valte Beauty is a tranquil, private, boutique studio and we want to create an atmosphere that allows all our clients to escape from the world outside. In consideration of others, please refrain from talking on your cell phone inside the studio. All cell phones must be in silent mode or turned off while at Keta Valte Beauty. We also request that you don’t use a laptop in our lounge.

     

    Valuables

    Keta Valte Beauty cannot be responsible for any valuables brought into the studio even those left in our storage containers. We recommend that you keep your valuables with you at all times or leave them at home.

     

    Medical Conditions and Allergies

    When scheduling your treatment, please let us know if you have any physical ailments, medical conditions, or allergies. Our practitioner should also be notified if you are pregnant, have high blood pressure, a heart condition, or any other medical condition. Our staff will personalize your treatment to meet any special needs or accommodations you may require. Keta Valte Beauty practitioner cannot work on clients with open wounds, abrasions, or other skin conditions. If you have any questions about a spa treatment and your health, please consult a doctor.

     

     

    Tips for a Great Spa Experience

     

    How should I prep for a wax?

    Pre-Waxing Tips

    • Do not shave or wax for at least 3 to 4 weeks prior to your treatment.
    • Female clients may have heightened sensitivity during the week prior to or during menstruation.
    • Limit your caffeine intake the day of your waxing service. Caffeine stimulates the nervous system and increases sensitivity.

     

    Before your wax, please do not…

    • Use Retin-A/Renova for at least 30 days.
    • Use Accutane for at least one year.
    • Use peels (glycolic, AHA, etcetera) or dermabrasion on the area for at least 24 hours.
    • Consume excessive amounts of alcohol or sunbathe for at least 48 hours.
    • Use self-tanners, exfoliants or moisturizers the day of the service – they can cause irritations to the sensitive hair follicles that are open after waxing.

     

    What about after I get waxed?

    • Minimize skin irritation by applying aloe vera or hydrocortisone cream to the treated area.
    • You may wash the waxed area, but refrain from using harsh cleansers or creams for 24 – 48 hours.
    • Stay away from hot tubs, hot showers, hot baths, sunbathing and tanning for at least 24 – 48 hours.
    • For ingrown hair try Flawless by Whish, available at both spa locations.
    • Prevent ingrown hairs by avoiding exfoliation for 2 – 3 days and then exfoliating the area regularly.
    • Avoid shaving in between waxing treatments.

    I’m curious about getting a peel — tell me more.

    Peels can have a transformative effect on your skin, but need the right preparation. If you are interested in receiving a peel, please email to set up a skin analysis/consultation with our licensed skin care professional prior to reserving a time for your peel. This analysis will ensure whether or not you are a candidate for the peel process.

     

     

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